{"id":7103,"date":"2025-12-18T17:47:51","date_gmt":"2025-12-18T16:47:51","guid":{"rendered":"https:\/\/sovam.fr\/?p=7103"},"modified":"2025-12-12T17:53:32","modified_gmt":"2025-12-12T16:53:32","slug":"our-customer-service-at-your-side","status":"publish","type":"post","link":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/","title":{"rendered":"Our Customer Service at your side"},"content":{"rendered":"<div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 fusion-flex-container has-pattern-background has-mask-background nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row fusion-flex-align-items-flex-start fusion-flex-justify-content-center fusion-flex-content-wrap\" style=\"max-width:1372.8px;margin-left: calc(-4% \/ 2 );margin-right: calc(-4% \/ 2 );\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_2 1_2 fusion-flex-column\" style=\"--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:3.84%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:3.84%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:3.84%;--awb-spacing-left-medium:3.84%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-flex-start fusion-content-layout-column\"><div class=\"fusion-text fusion-text-1\"><div class=\"xdj266r x14z9mp xat24cr x1lziwak x1vvkbs x126k92a\">\n<p>At SOVAM, our Customer Service is at your side&#8230; well beyond delivery!<\/p>\n<p>Because the performance of your airport equipment is essential to your business, our Customer Service team will support you with responsiveness, expertise and proximity.<\/p>\n<p>We offer :<\/p>\n<ul>\n<li>Comprehensive audits :\n<ul>\n<li>To guarantee the conformity, safety and efficiency of your equipment.<\/li>\n<\/ul>\n<\/li>\n<li>Maintenance &amp; technical support\n<ul>\n<li>Rapid intervention, precise diagnosis and solutions adapted to each situation.<\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<p>We do our utmost to optimize the availability of your equipment and extend its service life.<\/p>\n<p>Discover our full range of services: https:\/\/sovam.fr\/en\/our-services\/<\/p>\n<\/div>\n<\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_2 1_2 fusion-flex-column fusion-flex-align-self-flex-start\" style=\"--awb-padding-right:2%;--awb-padding-left:2%;--awb-bg-size:cover;--awb-width-large:50%;--awb-margin-top-large:0px;--awb-spacing-right-large:0%;--awb-margin-bottom-large:20px;--awb-spacing-left-large:0%;--awb-width-medium:50%;--awb-order-medium:0;--awb-spacing-right-medium:0%;--awb-spacing-left-medium:0%;--awb-width-small:100%;--awb-order-small:0;--awb-spacing-right-small:1.92%;--awb-spacing-left-small:1.92%;\" data-scroll-devices=\"small-visibility,medium-visibility,large-visibility\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-justify-content-center fusion-content-layout-column\"><div class=\"fusion-video fusion-selfhosted-video\" style=\"max-width:100%;\"><div class=\"video-wrapper\"><video playsinline=\"true\" width=\"100%\" style=\"object-fit: cover;\" autoplay=\"true\" muted=\"true\" loop=\"true\" preload=\"auto\" controls=\"1\"><source src=\"https:\/\/sovam.fr\/wp-content\/uploads\/2025\/12\/SOVAM_2025_Maintenance-SPS.mp4\" type=\"video\/mp4\">Sorry, your browser doesn&#039;t support embedded videos.<\/video><\/div><\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>At SOVAM, our Customer Service is at your side&#8230; well beyond delivery!<\/p>\n","protected":false},"author":3,"featured_media":4627,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[181,175],"tags":[],"class_list":["post-7103","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-customer-service","category-project"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Our Customer Service at your side | SOVAM<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Our Customer Service at your side | SOVAM\" \/>\n<meta property=\"og:description\" content=\"At SOVAM, our Customer Service is at your side... well beyond delivery!\" \/>\n<meta property=\"og:url\" content=\"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/\" \/>\n<meta property=\"og:site_name\" content=\"SOVAM\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/sovamgse\" \/>\n<meta property=\"article:published_time\" content=\"2025-12-18T16:47:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/sovam.fr\/wp-content\/uploads\/2025\/05\/20250506_095806_nb.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"720\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Adeline FELIX\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Adeline FELIX\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"6 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/\"},\"author\":{\"name\":\"Adeline FELIX\",\"@id\":\"https:\\\/\\\/sovam.fr\\\/#\\\/schema\\\/person\\\/4872c5853f216b89e4e1dbcbf8c5583f\"},\"headline\":\"Our Customer Service at your side\",\"datePublished\":\"2025-12-18T16:47:51+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/\"},\"wordCount\":1110,\"publisher\":{\"@id\":\"https:\\\/\\\/sovam.fr\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sovam.fr\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/20250506_095806_nb.jpg\",\"articleSection\":[\"Customer service\",\"Project\"],\"inLanguage\":\"en-US\"},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/\",\"url\":\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/\",\"name\":\"Our Customer Service at your side | SOVAM\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/sovam.fr\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/sovam.fr\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/20250506_095806_nb.jpg\",\"datePublished\":\"2025-12-18T16:47:51+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/#primaryimage\",\"url\":\"https:\\\/\\\/sovam.fr\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/20250506_095806_nb.jpg\",\"contentUrl\":\"https:\\\/\\\/sovam.fr\\\/wp-content\\\/uploads\\\/2025\\\/05\\\/20250506_095806_nb.jpg\",\"width\":1600,\"height\":720},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/sovam.fr\\\/en\\\/our-customer-service-at-your-side\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Accueil\",\"item\":\"https:\\\/\\\/sovam.fr\\\/en\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Our Customer Service at your side\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/sovam.fr\\\/#website\",\"url\":\"https:\\\/\\\/sovam.fr\\\/\",\"name\":\"SOVAM\",\"description\":\"Airport Equipment\",\"publisher\":{\"@id\":\"https:\\\/\\\/sovam.fr\\\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/sovam.fr\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/sovam.fr\\\/#organization\",\"name\":\"SOVAM\",\"url\":\"https:\\\/\\\/sovam.fr\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/sovam.fr\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/sovam.fr\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/SOVAM_Favicon-Logo.jpg\",\"contentUrl\":\"https:\\\/\\\/sovam.fr\\\/wp-content\\\/uploads\\\/2026\\\/04\\\/SOVAM_Favicon-Logo.jpg\",\"width\":1042,\"height\":1042,\"caption\":\"SOVAM\"},\"image\":{\"@id\":\"https:\\\/\\\/sovam.fr\\\/#\\\/schema\\\/logo\\\/image\\\/\"},\"sameAs\":[\"https:\\\/\\\/www.facebook.com\\\/sovamgse\",\"https:\\\/\\\/www.youtube.com\\\/@sovamgse\",\"https:\\\/\\\/www.linkedin.com\\\/company\\\/sovam\",\"https:\\\/\\\/www.instagram.com\\\/sovam_airport_equipment\\\/\"]},{\"@type\":\"Person\",\"@id\":\"https:\\\/\\\/sovam.fr\\\/#\\\/schema\\\/person\\\/4872c5853f216b89e4e1dbcbf8c5583f\",\"name\":\"Adeline FELIX\",\"image\":{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4c3195e2957d2390ee8eaed529ccee2db7229a6eb4eef81e4595ca525f2b2c2b?s=96&d=mm&r=g\",\"url\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4c3195e2957d2390ee8eaed529ccee2db7229a6eb4eef81e4595ca525f2b2c2b?s=96&d=mm&r=g\",\"contentUrl\":\"https:\\\/\\\/secure.gravatar.com\\\/avatar\\\/4c3195e2957d2390ee8eaed529ccee2db7229a6eb4eef81e4595ca525f2b2c2b?s=96&d=mm&r=g\",\"caption\":\"Adeline FELIX\"},\"url\":\"https:\\\/\\\/sovam.fr\\\/en\\\/author\\\/a-felixsovam-fr\\\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Our Customer Service at your side | SOVAM","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/","og_locale":"en_US","og_type":"article","og_title":"Our Customer Service at your side | SOVAM","og_description":"At SOVAM, our Customer Service is at your side... well beyond delivery!","og_url":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/","og_site_name":"SOVAM","article_publisher":"https:\/\/www.facebook.com\/sovamgse","article_published_time":"2025-12-18T16:47:51+00:00","og_image":[{"width":1600,"height":720,"url":"https:\/\/sovam.fr\/wp-content\/uploads\/2025\/05\/20250506_095806_nb.jpg","type":"image\/jpeg"}],"author":"Adeline FELIX","twitter_card":"summary_large_image","twitter_misc":{"Written by":"Adeline FELIX","Est. reading time":"6 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Article","@id":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/#article","isPartOf":{"@id":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/"},"author":{"name":"Adeline FELIX","@id":"https:\/\/sovam.fr\/#\/schema\/person\/4872c5853f216b89e4e1dbcbf8c5583f"},"headline":"Our Customer Service at your side","datePublished":"2025-12-18T16:47:51+00:00","mainEntityOfPage":{"@id":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/"},"wordCount":1110,"publisher":{"@id":"https:\/\/sovam.fr\/#organization"},"image":{"@id":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/#primaryimage"},"thumbnailUrl":"https:\/\/sovam.fr\/wp-content\/uploads\/2025\/05\/20250506_095806_nb.jpg","articleSection":["Customer service","Project"],"inLanguage":"en-US"},{"@type":"WebPage","@id":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/","url":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/","name":"Our Customer Service at your side | SOVAM","isPartOf":{"@id":"https:\/\/sovam.fr\/#website"},"primaryImageOfPage":{"@id":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/#primaryimage"},"image":{"@id":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/#primaryimage"},"thumbnailUrl":"https:\/\/sovam.fr\/wp-content\/uploads\/2025\/05\/20250506_095806_nb.jpg","datePublished":"2025-12-18T16:47:51+00:00","breadcrumb":{"@id":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/#primaryimage","url":"https:\/\/sovam.fr\/wp-content\/uploads\/2025\/05\/20250506_095806_nb.jpg","contentUrl":"https:\/\/sovam.fr\/wp-content\/uploads\/2025\/05\/20250506_095806_nb.jpg","width":1600,"height":720},{"@type":"BreadcrumbList","@id":"https:\/\/sovam.fr\/en\/our-customer-service-at-your-side\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Accueil","item":"https:\/\/sovam.fr\/en\/"},{"@type":"ListItem","position":2,"name":"Our Customer Service at your side"}]},{"@type":"WebSite","@id":"https:\/\/sovam.fr\/#website","url":"https:\/\/sovam.fr\/","name":"SOVAM","description":"Airport Equipment","publisher":{"@id":"https:\/\/sovam.fr\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/sovam.fr\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"},{"@type":"Organization","@id":"https:\/\/sovam.fr\/#organization","name":"SOVAM","url":"https:\/\/sovam.fr\/","logo":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/sovam.fr\/#\/schema\/logo\/image\/","url":"https:\/\/sovam.fr\/wp-content\/uploads\/2026\/04\/SOVAM_Favicon-Logo.jpg","contentUrl":"https:\/\/sovam.fr\/wp-content\/uploads\/2026\/04\/SOVAM_Favicon-Logo.jpg","width":1042,"height":1042,"caption":"SOVAM"},"image":{"@id":"https:\/\/sovam.fr\/#\/schema\/logo\/image\/"},"sameAs":["https:\/\/www.facebook.com\/sovamgse","https:\/\/www.youtube.com\/@sovamgse","https:\/\/www.linkedin.com\/company\/sovam","https:\/\/www.instagram.com\/sovam_airport_equipment\/"]},{"@type":"Person","@id":"https:\/\/sovam.fr\/#\/schema\/person\/4872c5853f216b89e4e1dbcbf8c5583f","name":"Adeline FELIX","image":{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/secure.gravatar.com\/avatar\/4c3195e2957d2390ee8eaed529ccee2db7229a6eb4eef81e4595ca525f2b2c2b?s=96&d=mm&r=g","url":"https:\/\/secure.gravatar.com\/avatar\/4c3195e2957d2390ee8eaed529ccee2db7229a6eb4eef81e4595ca525f2b2c2b?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/4c3195e2957d2390ee8eaed529ccee2db7229a6eb4eef81e4595ca525f2b2c2b?s=96&d=mm&r=g","caption":"Adeline FELIX"},"url":"https:\/\/sovam.fr\/en\/author\/a-felixsovam-fr\/"}]}},"_links":{"self":[{"href":"https:\/\/sovam.fr\/en\/wp-json\/wp\/v2\/posts\/7103","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/sovam.fr\/en\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/sovam.fr\/en\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/sovam.fr\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/sovam.fr\/en\/wp-json\/wp\/v2\/comments?post=7103"}],"version-history":[{"count":7,"href":"https:\/\/sovam.fr\/en\/wp-json\/wp\/v2\/posts\/7103\/revisions"}],"predecessor-version":[{"id":7112,"href":"https:\/\/sovam.fr\/en\/wp-json\/wp\/v2\/posts\/7103\/revisions\/7112"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/sovam.fr\/en\/wp-json\/wp\/v2\/media\/4627"}],"wp:attachment":[{"href":"https:\/\/sovam.fr\/en\/wp-json\/wp\/v2\/media?parent=7103"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/sovam.fr\/en\/wp-json\/wp\/v2\/categories?post=7103"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/sovam.fr\/en\/wp-json\/wp\/v2\/tags?post=7103"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}